PRIVACY POLICY

Privacy Policy for Landmark Productions

At Landmark Productions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services (e.g., real estate photography, videography) or visit our website [landmarkproductions.co]. By using our services or website, you agree to the practices described herein.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address provided during bookings or inquiries.

  • Payment Information: Billing details (e.g., credit card number, bank info) processed via secure third-party services.

  • Property Details: Address and staging notes for scheduled shoots.

  • Usage Data: IP address, browser type, and visit duration from website analytics (e.g., Google Analytics).

2. How We Collect Information

  • Directly from You: Via forms, emails, or phone calls when booking services.

  • Automated Tools: Through cookies and tracking technologies on our website.

  • Third Parties: Payment processors or real estate platforms (e.g., MLS) with your consent.

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our services (e.g., scheduling, editing photos).

  • Process payments and send invoices.

  • Communicate updates, offers, or support (opt-out available).

  • Analyze website performance to enhance user experience.

  • Comply with legal obligations (e.g., tax records).

4. How We Share Your Information

We do not sell your personal information (per CCPA Section 1798.140). We may share it with:

  • Service Providers: Third-party vendors (e.g., payment processors, cloud storage) under confidentiality agreements.

  • Legal Requirements: If required by law or to protect our rights (e.g., subpoenas).

  • Business Transfers: In case of merger or acquisition, with notice to you.

5. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the right to:

  • Know: Request details about collected data (categories, sources) twice per year.

  • Delete: Request deletion of personal information (subject to exceptions, e.g., legal compliance).

  • Opt-Out: Direct us not to sell data (though we do not sell).

  • Non-Discrimination: No penalties for exercising rights. To submit a request, email alex@landmarkproductions.co or call 323.405.7090. We will verify your identity before processing.

6. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your information. However, no method is 100% secure, and we cannot guarantee absolute protection.

7. Cookies and Tracking

Our website uses cookies for functionality and analytics. You can manage preferences via your browser settings.

8. Retention

We retain your information as long as necessary for the purpose collected or as required by law (e.g., 7 years for tax records per IRS rules).

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with the updated date. Continued use after changes constitutes acceptance.

10. Contact Us

For questions or to exercise rights, contact: alex@landmarkproductions.co